Case Studies

Challenge: A new employee required a fully configured workstation with secure access and integrated peripherals to begin productive work immediately.

Challenge: VoIP communication failures and software update needs disrupted remote and mobile operations for key staff.

Challenge: System-wide phone outages and EHR upgrade requirements threatened communication and administrative stability.

Challenge: A non-functional operatory monitor prevented staff from using it for patient education and X-ray review.

Challenge: Two scanner models needed to be swapped between workstations and reconfigured to meet specific user needs.

Challenge: The practice needed upgraded front desk PCs and new peripherals installed without interrupting patient check-in and payment processing.

Challenge: Multiple outdated and failing computers were causing downtime and preventing staff from accessing patient records.

Challenge: A new printer needed to be installed and configured across multiple workstations to avoid disruptions in daily document processing.