Case Study: Scanner Swap And Reconfiguration Project

Challenge: Two scanner models needed to be swapped between workstations and reconfigured to meet specific user needs.

A dental practice in Houston required a scanner used for Dentrix charting to be relocated, while another workstation needed a PDF scanning workflow. The project required both physical hardware relocation and detailed software reconfiguration.

Solution: Allierad IT Solutions provided onsite hardware swapping and remote software setup to ensure proper functionality.

Onsite Hardware Swap

• Physically switched the Canon R40 and Brother ADS 1200 scanners between workstations.

Remote Software and Driver Configuration

• Configured one scanner to scan directly into Dentrix.
• Set up the other to scan to PDF based on user needs.
• Ensured both scanners operated correctly after relocation.

Technology Implemented

• Hardware: Canon R40, Brother ADS 1200.
• Software: Dentrix.
• Services: Onsite hardware swap, remote driver and workflow configuration.

Expected Results

The workflow is now optimized with each user equipped with the appropriate scanning tool. Staff benefit from faster document handling, reliable scanning into patient charts, and reduced administrative friction.